Screenshot
Where
In the South West of England and beyond the border
To reflect, represent, and serve the diverse communities of all of the South West and, in doing so, support better user experience across the region.

Our Objectives

Strategic influence

Our principal purpose is to influence strategy and outcomes to the benefit of users and communities in the South West of England. 

Ensuring a joined-up approach to network development which is relevant to social, environmental and economic well-being for those in the region.

Represent Users'
Interests

As experienced advocates we support passengers to lobby for the improvement of public transport in the region.

We identify the underrunning themes, bringing them to light in appropriate decision-making forums.

We assist member groups in presenting their case effectively.

Equip and empower

We provide a variety of forums over which member organisations can engage with one another, operators, key decision-makers, other representative bodies, and NGOs at a regional, national and international level.

We pride ourselves on the ability to share best practice across the world, and actively participate at European, UN and national forums.

Collaborate

TWSW is unique in the opportunity it provides for members to engage with a full spectrum of operators, politicians, and tiers of government and strategy-makers, from national to local bodies.

We provide an opportunity to have your say about every aspect of journey design.

Our Values

Passengers are at the heart of everything we do, in the context of national strategies relating to community growth and inclusion.

We are respected and kind, championing inclusivity.

We are trusted to be independent and truthful.

We are accountable and deliver work of the highest quality in collaboration with our members. 

Upcoming Event:
TravelWatch Autumn General Meeting 2025

Friday 24th October 10:30 – 15:00

Somerset Digital Innovation Centre, Taunton

Days
Hours
Minutes

Book early to avoid missing out!

A Recognised Group
TWSW was first established in 2001 as The South West Public Transport Users' Forum
Contact Us

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